Recently bought an R1 from the toy shop. Mike and the team are great people, super helpful and made the process super easy.

. Left my bike there needed to sell it as I had no place to keep it in Chicago I don't live there anymore. Mike got a good price for... read more it and sold in a good Timely manner great place definitely stop by check it out maybe by a bike say hey to Mike

Wanted to update this review with what's happened since my first post. Upon seeing the review Mike, the owner, reached out desiring to make things right. The Ducati went... read more back to The Toy Shop. Greg and Steve worked tirelessly to remedy the issues, and things are looking much better! I have the bike back now, and things are much better, but I've been told if any issues remain they will continue the work to make things right. A+ for the customer service, and thank you! JH I recently had my Ducati at the Toy Shop for a valve adjustment. I couldn't be more displeased with the experience. 1st, they had my motorcycle for 38 days. It took way too long. It was 16 days before they got far enough into it to be able to start talking about ordering parts. This was after my talking to them on a Saturday and being told they could get to it Wednesday or Thursday. The cost of the job ended up being significantly higher than it was supposed to be, both based on what I had been told by the service rep, as well as based on a quote from the Ducati dealer. When I picked up my motorcycle, on the ride home it was regularly misfiring. I took it for a longer ride the next day just to confirm the behavior, and give the bike a chance to fully warm up. No change, there's a very distinct and quite regular misfire. I was taking some of the body panels off the bike so I could hook up a computer to it and see if it was throwing any codes or indicators of where the problem was. In the midst of taking the body panels off I found a retainer broken, and others missing. I cannot recommend the Toy Shop. I'm now in the position of trying to find someone who can fix the misfire for me, and losing yet more of the riding season.

Very knowledgeable and friendly

Great service and staff!!!!! Thank you so much guys for you help, totally recommend!

Got into an accident. Drove down the street to this place. They all stopped what they were doing and helped me a lot. Repaired my bike within an hour and... read more for a great price.

Love them!!!! Bike nights and products are the best !!!

Very good service

Excellent bike shop! Mike made it super easy to sell my bike and was always helpful answering my questions. Will continue to shop here.