Amazing experience, great help from the sales manager, Gary i think. Can’t recommend enough

Called them on April 10 for repair and agreed they would pick up the bike on April 21. No one called, and no one showed up. *Update* Thank you... read more for the reply, Mike. While I appreciate you reaching out, it's already left a bad taste. Technically, your driver was supposed to reach out to me on the 20th when I spoke to your associate on the 10th to schedule a time frame for pick up on the 21st. I never got a call from anyone as I stated and have looked at my call and spam call log numerous times. I do not blame the phone issue on anyone however at the end of the day my expectation was not met. There could have been more done on the company's end. I wish you and your shop the best.

Always “great job” at this shop👍

Very good service

Best place to get a bike! Great staff and experience. Highly recommend!

I recently purchased a motorcycle from The Toy Shop. I got the bike I wanted at a very fair price. I was treated with respect and felt no high pressure... read more to purchase immediately. The people I dealt with were very knowledgeable and helped me chose the bike that met my needs and desires. I will definitely deal with the The Toy Store again. I highly recommend them.

Wanted to update this review with what's happened since my first post. Upon seeing the review Mike, the owner, reached out desiring to make things right. The Ducati went... read more back to The Toy Shop. Greg and Steve worked tirelessly to remedy the issues, and things are looking much better! I have the bike back now, and things are much better, but I've been told if any issues remain they will continue the work to make things right. A+ for the customer service, and thank you! JH I recently had my Ducati at the Toy Shop for a valve adjustment. I couldn't be more displeased with the experience. 1st, they had my motorcycle for 38 days. It took way too long. It was 16 days before they got far enough into it to be able to start talking about ordering parts. This was after my talking to them on a Saturday and being told they could get to it Wednesday or Thursday. The cost of the job ended up being significantly higher than it was supposed to be, both based on what I had been told by the service rep, as well as based on a quote from the Ducati dealer. When I picked up my motorcycle, on the ride home it was regularly misfiring. I took it for a longer ride the next day just to confirm the behavior, and give the bike a chance to fully warm up. No change, there's a very distinct and quite regular misfire. I was taking some of the body panels off the bike so I could hook up a computer to it and see if it was throwing any codes or indicators of where the problem was. In the midst of taking the body panels off I found a retainer broken, and others missing. I cannot recommend the Toy Shop. I'm now in the position of trying to find someone who can fix the misfire for me, and losing yet more of the riding season.

I just recently bought my first bike from them which was a 2016 Yamaha R6, I was treated with respect and did not feel out of place regardless of my... read more experience/knowledge on bikes. If I ever plan on buying another bike I will definitely will come back and shop with them!

Had an issue with my Honda ADV150, a self inflicted issue, great scooter, idiot owner. They fixed it same day for a very reasonable price. They also have great... read more prices on gear, I purchased my riding jacket there on sale. Will go back if I need anything down the road. 10 star service!